When working in a medical office that is not part of a larger facility like a huge medical group or hospital, it becomes sometimes cumbersome to obtain medical records from that facility. This creates problems for the patient who has probably seen physicians from all over the county and then some. If a patient does not have certain medical reports on them to provide to the physician then a physician may not be able to fully recommend if anything what else the patient needs to do. A physician will say I see and advise patients, I can't fetch all sorts of paperwork at the same time. A hospital medical worker will inform the physician, that there is hospital EMR technology that they can simply log in to and retrieve such necessary information. I'm sure that there are some multi task and all in one type of physicians with that quality in disposition, but probably not very many. Please note that the medical office is becoming the precert department due to many diagnostic tests and medications going under scrutiny before being approved. Lab tests are done in the office and well what would cardiology be without an EKG or an echo ect.? The job is boring and exhausting, but hey, I do what I can. I don't find medicine exciting, although it may be interesting. Meanwhile, the medical office staff really has no way of getting access to patient information unless they call the hospital file room and upset the people there. Believe me, we don't want to call and nag each and every time for a medical report of a test from the hospital but we have no other way of obtaining the information. The medical office staff needs intervention because it would assist in processing work among other things in a timely manner. Physicians who are affiliated with a hospital or facility have access to patient information but they are busy with the physical presence of a patient to get on another EMR and search for medical records. As a result the physician will ask the medical staff, who now is seen as a burden because of it, or is it the physician who is a burden? I must say that there is no benefit to having access to patient information outside of a medical office, so why would I care or be bothered with it except for the fact that they physician needs the results? Medical offices with physicians who are affiliated with a hospital(s), should seek permission from the hospital personnel to perhaps have what is known as auxiliary access for their medical staff. Yes, auxiliary access, it would qualify because the medical office or staff provides support to the hospital in a certain capacity. With auxiliary access to the hospital EMR, The medical office staff would log in, and submit requesting physician information (this is so that the hospital knows that the patient is being seen by a physician who is affiliated with that hospital, and that is the physician who is requesting the information). This is also helpful regarding HIPAA compliance and to make sure medical information is not being misused in any way. A log can be entered in the EMR stating that the patient has an appointment with the physician. This way or by the use of auxiliary access, the medical office staff can access hospital medical records and the physician nor the patient has to wait until the front office staff finally gets someone from the file room and provides the patient information and to wait for it to be sent over. This often adds to a patient visit time and can keep a physician behind schedule. Gosh, just open the door and I'll get it myself!
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